Tag: servicing
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Have You Tried Turning It On?
Plugging it back in was also the solution for when my office computer stopped working one time. Never did figure out why it had been unplugged.
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New Normal
I mean, we think this traffic looks obviously abnormal, but what do we know?
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Please Stop It
Remember how we said this could happen if you kept doing the thing we said to stop doing? And then you kept doing that thing?
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If You Want Something Done
At least it is better than the classic: “Oh shoot, we don’t have any logs for that, so we can’t do anything! Bye! :)”
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It Meets Our SLA
After all the dust settles, let’s see how long it takes to make our problem also your problem.
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One For All
Imagine how disappointing it is to find your team is responsible for an issue that’s not just affecting another internal team but also real customers.
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TGIF?
This was some years back, but I can still feel the visceral disbelief that it was fine to put the issue aside when they were ready to stop working for the day, but it could not be more urgent to wake us up at 2 AM.
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It’s Business Hours Somewhere
Seriously though, it does suck to have to be the one waking other people up at their 3 AM.
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Failover Fail
So you’ve got the high-tech velociraptor enclosure, but those velociraptors are pretty crafty and keep finding weaknesses. So you build a fence around the enclosure – no expense spared – and the fence immediately falls down, knocking out an enclosure wall, and now there are velociraptors in the kitchen.
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Niche Issues
Hopefully it’s not too much of a commentary on my ability to call the right person. I at least feel a bit better when it is not something obvious and other people also don’t have any idea what’s going on.