Tag: One Company

  • Like A Goldfish

    Like A Goldfish

    After the initial gut reaction there’s a moment of doubt where I start to question…is it me? Did I imagine our last conversation?!

  • If You Want Something Done

    If You Want Something Done

    At least it is better than the classic: “Oh shoot, we don’t have any logs for that, so we can’t do anything! Bye! :)”

  • It Meets Our SLA

    It Meets Our SLA

    After all the dust settles, let’s see how long it takes to make our problem also your problem.

  • One For All

    One For All

    Imagine how disappointing it is to find your team is responsible for an issue that’s not just affecting another internal team but also real customers.

  • That’s Our Line!

    That’s Our Line!

    And to think that we put in so much effort to make sure we were never causing them any delays! Grrrr. Don’t get me started!

  • Who Cares

    Who Cares

    While the confidence in my team is great, we can’t just make up data from thin air – we do need to have something to work with.

  • That Second Ask

    That Second Ask

    Have you ever been caught pulling a weird face reacting to something in a meeting and then getting called out on it? Because I have.

  • Anything Suspicious?

    Anything Suspicious?

    One of the big take-aways I got from a recent security training is that the reporting team is not there to judge me.

  • In the Dark of the Night

    In the Dark of the Night

    Thankfully this particular scenario happened some time ago and it’s less common now for another team to gleefully ignore the severity classifications.

  • Unblocking

    Unblocking

    If only they had pinged on that email thread about how blocked they were, we could have pointed to our original response so much sooner!