Category: work

  • Zero Extra Capacity

    Zero Extra Capacity

    It’s times like these where my resolve really wavers between “doing the right thing” and “this would be so much easier if I just took care of it myself.”

  • But It’s Too Difficult!

    But It’s Too Difficult!

    The real argument was somewhat more nuanced than this.

  • The Pits

    The Pits

    I’m a big believer in the “pit of success”: make what you want to happen be the easiest thing to do. The opposite of this is the pit of despair: making wrong outcomes too easy or even inviting. Why even have the option there if you’re not supposed to use it?

  • I Didn’t Ask For Your Password Yet

    I Didn’t Ask For Your Password Yet

    It doesn’t matter how clearly labeled they are – if you have 2 text entry fields next to each other someone out there is going to mix them up.

  • Learning Opportunity

    Learning Opportunity

    It’s nice when you can make a low-stakes mistake rather than a really catastrophic data-loss type of mistake.

  • Semester Planning Party

    Semester Planning Party

    Hey, I got a plan: how about we just wing it this time? No? *siiiiiiiiiiiigh*

  • It’s Not Us, It’s You

    It’s Not Us, It’s You

    Really though, this is the best case scenario. Because the alternative to being a little bitter is that you’ve spent a long time convincing the customer they’ve done something wrong only to find it wasn’t their change after all and now you’re back to square one, where you really don’t know what’s going on and…

  • Disproving a Negative

    Disproving a Negative

    It’s difficult to prove that we didn’t cause a problem, but occasionally we are pretty sure it wasn’t us.

  • The Tough Questions

    The Tough Questions

    “Choose which of these things you should do in this type of situation.” Well…I guess I can’t go wrong with choosing the option that’s the most work and covers all the bases. “Incorrect. You could do less.“ Yeah, okay…but technically…

  • The Diplomatic Voice of Reason

    The Diplomatic Voice of Reason

    The mute button really is one of the unsung benefits of the virtual meeting.